Claims and Dispute Management — Documentation

Controlled management of contractual claims and disputes — from the event and its notice, through entitlement, causation and quantum assessment, evidence and privilege, negotiation, crystallised disputes, determinations and settlement.

In this section

• 00_OVERVIEW — what the application is for, the operating chain, and the six functional areas.
• 01_QUICK_REFERENCE — the menu map, all 22 models, the status vocabularies, and the demo data story.
• 02_SYSTEM_DIAGRAM — an interactive entity map (hub tables, per-area tabs and a curated top-level flow).

The application in one paragraph

A DisputeMatter sits under a Contract and its Clauses. Within it, Claims are raised by one party against another, decomposed into ClaimIssues and driven by ClaimEvents, and preserved by ClaimNotices (inbound/outbound, with time-bar tracking). Each claim is assessed on three axes — EntitlementAssessment, CausationAssessment and a QuantumItem build-up — supported by EvidenceItems (with privilege) linked via ClaimEvidenceLink. The counterparty Responds, the parties keep NegotiationRecords (without-prejudice), and where they cannot agree the claim crystallises into a Dispute (mediation / adjudication / arbitration / litigation) resolved by a Determination and/or a Settlement. Tasks and ExceptionRecords track the deadlines and risks — all under the framework's audit trail and soft-delete.